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Chick-fil-A logoPeople here at VantagePoint will tell you that I am a big fan of Chick-fil-A. On my way to a client meeting yesterday, I had only a few minutes to grab a quick bite. I had two options: Chick-fil-A or another leading fast food restaurant that I won’t mention by name. Because of my brand loyalty to Chick-fil-A, I was able to make the decision quickly and pulled into their parking lot. What happened next really made a significant impression (and hence the reason for this blog entry).
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